General Assistance

What are the different modes of payment through which I can choose?
We accept payments through all major credit/debit cards, PayPal and Bank Transfer.
Mon, 25 Apr, 2016 at 4:55 PM
I cannot complete my purchase with my credit card. Why?
There might be the below following issues: . Incorrect details entered. . Mismatch of billing and shipping details . Your card does not allow overseas...
Mon, 25 Apr, 2016 at 4:56 PM
Do I need to register with PayPal to place the order?
No, it is not mandatory to register with PayPal. You just need to click on ‘view & pay’ option and it shall take you to the payment page. You can chec...
Mon, 25 Apr, 2016 at 4:56 PM
Is your website secured to pay. How do I trust?
Our payment gateways are highly secured. All your sensitive and personal information are well protected. The payment gateways are integrated with the bank...
Mon, 25 Apr, 2016 at 4:57 PM
I have been charged twice for one order. What do I do?
Sometimes technically your card may charge you twice for a single transaction. Please mail us your order id and details. The concerned team will revert yo...
Mon, 25 Apr, 2016 at 4:57 PM
Can I use all the three sign up coupons together?
You can use only one coupon at a time. You will get three coupons. Once worth US$ 50 to be applied on orders above US$ 200, one of US$ 30 to be applied on...
Mon, 25 Apr, 2016 at 5:01 PM
I forgot to use the coupon code / discount voucher while placing the order. Can you refund?
No discount will be given after placing the order. 
Mon, 25 Apr, 2016 at 5:02 PM
My sign up coupon is not working. What do I do?
All our discount vouchers & coupons come with an expiry date. It might be not working due to expiry or it might have been used earlier. Request you to...
Mon, 25 Apr, 2016 at 5:02 PM