Customer Care Panashindia.com

General Assistance 6

• How do I place an order?
• The product I wanted to buy is sold out. What to do?
• I changed my mind .Can I change the product in my order already placed?
• Can I cancel my order after placing it?
• I forgot to use the coupon code / discount voucher while placing the order. Can you refund?

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Account & Login Info 5

• How do I sign up with Panash India?
• What exactly is the My Account Dashboard on Panash India?
• What is the Account Information page at Panash India?
• Why do I have to register to shop at Panash India?
• Lost Panash India account password. What to do?

Panash Clarifications 7

• Does Panash India offer product trials before purchase?
• How can I contact Panash India?
• Can I make purchases through phone calls on Panash India?
• Can I make wholesale orders on Panash India?
• What to do if Panash India's Price Match Guarantee doesn't match prices lower than those found on other websites?

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Site Navigation Help 6

• How do I search for an item in a particular Color / Fabric / Work / Size / Price Range / Tailoring Option / Time to Dispatch on the Panash India website?
• How to unsubscribe from Panash India’s Newsletters / Promotional Emails?
• How do I place an order on Panash India?
• How do I check the availability of my desired item on Panash India?
• How do I create and manage My Wishlist at Panash India?

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General Assistance 7

• What is the difference between Standard & Custom Tailoring?
• Can I select stitching and submit measurement later?
• Do you provide margin/ extra room in your apparels?
• What is Regular Fit & Comfort Fit?
• I placed my order without selecting stitching option. I want it to be stitched. What do I do?

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Sizing Support 13

• How do I order as per my size?
• How do I measure my size or what size should I opt for?
• What is the length of the bottom/pants in ready-to-wear suits of Panash India?
• How do I measure a bangle and select the appropriate size?
• How should I measure the chest for men's wear/kid's wear?

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Stitching Assistance 12

• What are the definitions of "Semi-Stitched," "Standard Stitching," and "Custom Tailoring" on the Panash India website?
• What is "Only Dress Material" on the Panash India website?
• Can I opt for stitching and submit the measurements later?
• Is it possible to request a longer length or larger size for the blouse, beyond the attributes mentioned on the Panash India website?
• I have already placed my order but forgot to click on the customize option. What do I do now?

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Special Requests Help 5

• Can I modify my measurement after submitting it?
• Why am I unable to submit measurements for a Cash on Delivery (COD) order on the Panash India website?
• How can I select my desired custom tailoring / ready-to-wear / readymade?
• How to communicate any additional customization requirements to Panash India?
• Can I customize the design, color, and fabric of my outfit?

General Assistance 8

• What are the different modes of payment through which I can choose?
• I cannot complete my purchase with my credit card. Why?
• Do I need to register with PayPal to place the order?
• Is your website secured to pay. How do I trust?
• I have been charged twice for one order. What do I do?

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Offer Queries 4

• What are the ongoing offers/ promotions on Panash India?
• Why is the offer I saw no longer visible?
• How can I verify whether the discount has been applied or not on the Panash India website?
• How and where can I apply the Panash Discount Code while placing an order?

Store Credit Info 5

• What is the validity of Panash India store credit?
• Why am I encountering issues when trying to use my Panash India Store Credit?
• Can I use the Store Credit with an account with Panash India other than the one against which the same was issued?
• How do I use Panash India Store Credit for my current purchase?
• Where can I view my Panash India store credit balance & validity?

Pay Related Inquiries 8

• Does Panash India accept partial payment using store credit and the rest with a credit card?
• Is it necessary to have a registered PayPal account to make payments to Panash India?
• What are the payment options for shopping at Panash India?
• What is the policy regarding charges for International Transaction Fees and Local Taxes on the Panash India website?
• Does Panash India accept payment via prepaid gift cards?

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Payment Problems 6

• Why am I experiencing difficulties using my credit/debit card to make a purchase?
• Why am I unable to see the "Accept Payment" option in my PayPal account?
• Why is there an extra amount charged in my statement?
• I have been billed twice for a single order by Panash India. How should I proceed to resolve this issue?
• What is an authorization code? How do I get the Authorization Code?

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Order Status 10

• How long does it take to receive an item from Panash India?
• I've placed an order with Panash India. When can I expect to receive it?
• How do I check my Panash India Order Status?
• How can I confirm my order on the Panash India website?
• I've placed an order on the Panash India website but haven't received an Order Confirmation Email.

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Tracking queries 2

• How will I know when my Panash order is shipped?
• My order has been shipped, but I have not received the tracking details from Panash India yet.

General Assistance 10

• Do you ship worldwide?
• When will my order be shipped?
• Where and How to track my order?
• I want to change my shipping address?
• Can I order from any other country and get it delivered in India?

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Shipping Assistance 12

• Free shipping but still getting charged at Panash India?
• Does Panash India ship to all global destinations?
• How secure are orders during transit with Panash India?
• Why am I being charged Custom Duty fees on my Panash India order?
• What does 'Express shipping' mean on the Panash India website?

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General Assistance 3

• The product I wanted to buy is sold out. What to do?
• Can I get more than 10 pieces of the same design?
• I want a design to be custom made .Is it possible?

Item Clarity 15

• What all are included in a Saree / Salwar / Lehenga Set on the Panash India website?What all are included in a Saree / Salwar / Lehenga Set on the Panash India website?
• What does "Semi-stitched Salwar Kameez" mean on the Panash India website?
• What is a readymade saree?
• What is the definition of a "Lehenga Style Saree"?
• What is a Semi-stitched Lehenga Choli?

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General Assistance 4

• Can I cancel my order after placing it?
• Can I return my order if I did not like it?
• I want to return a product .How to do?
• I have not received my refund yet?

Cancellation Terms 2

• How can I cancel the order of Panash India that says “Payment Pending”?
• Can I cancel after 24 hours of placing an order?

Refund Guide 4

• What is the process for requesting a refund in Panash India?
• How long does it take Panash India to refund?
• I haven't received my refund from Panash India yet. What should I do?
• Will I get a refund of the duty paid if I return the product?

Return policies 4

• What is the return policy of Panash India?
• What if I receive a damaged or defective item?
• Does Panash India accept returns if I do not like the product?
• What is the return policy for items purchased on Sale?