Shipping Assistance

Free shipping but still getting charged at Panash India?
We provide free shipping for orders that meet the designated minimum purchase requirement.  Please note that the eligibility criteria for free shipping may...
Sat, 16 Sep, 2023 at 10:33 AM
Does Panash India ship to all global destinations?
Indeed, we take pride in providing worldwide shipping services. Customers from across the globe can enjoy the convenience of having their Indian wear delive...
Sat, 16 Sep, 2023 at 10:34 AM
How secure are orders during transit with Panash India?
We prioritize the safety of your order during transit. We take necessary precautions and work closely with trusted shipping partners to ensure your package ...
Sat, 16 Sep, 2023 at 11:58 AM
Why am I being charged Custom Duty fees on my Panash India order?
Custom authorities determine the customs duties of each country on factors such as the type of goods, their value, and the applicable customs regulations.  ...
Sat, 16 Sep, 2023 at 12:00 PM
What does 'Express shipping' mean on the Panash India website?
"Express Shipping" means the item is in stock and prepared for immediate shipment.  It indicates that the product has undergone quality checks an...
Sat, 16 Sep, 2023 at 12:02 PM
Why does Panash India provide an option to add two addresses?
It’s the billing and shipping address that can be different sometimes. The billing address is associated with the payment method you use during your pur...
Sat, 16 Sep, 2023 at 12:27 PM
What is the standard shipping fee for an item/cart on the Panash India website?
We apply a fee of US $8.99 per item for shipments outside of India. Meanwhile, shipments within India enjoy free shipping.  For international deliveries, i...
Sat, 16 Sep, 2023 at 12:42 PM
Is it possible to have different items from a single order in Panash India shipped to different shipping addresses?
Typically, we accommodate a single order per address. However, we can certainly make an exception in this regard.  If you require multiple orders to the sa...
Sat, 16 Sep, 2023 at 12:44 PM
Is it possible to choose Combined Shipment on Panash India as an option to avoid customs duty charges?
Yes, you have the option to choose combined shipment, which is advisable, particularly for countries where customs duty or VAT implications apply.  Whil...
Sat, 16 Sep, 2023 at 12:58 PM
When & how can I change the shipping address of my order from Panash India?
Modifications to the shipping address can be accommodated within 24 hours of placing your order.  To initiate a change request, please contact our Custo...
Sat, 16 Sep, 2023 at 1:18 PM